January 21, 2020
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PRODUCT UPDATES
Here are the last few major product updates from 2019
NEW: Advanced Reporting
Peek now has advanced options to tailor your Reports view to your specific needs and provide you with more detailed sales and booking data. With our standard reporting feature you were able to select from any of Peek’s 24 standard reports and filter that information by Date Range, Purchase, Activity, Check-in, or Payout date, with this new functionality we are greatly expanding your options.
To get started:
Click on Reports
Click on the report that matches your need the closest, you can find a list and description of all of the different report options here.
Click Show Advanced
What kinds of questions will you be able to answer?
- What day of the week are resellers booking for the most often? (Link)
- What was my busiest day of the week for bookings last month? (Link)
- What was my booking breakdown for mobile vs web by widget? (Link)
Once you have a report that you like, you can bookmark the URL and visit again and again without selecting any options. This will make it even easier to share reports with your team.
Email Your Viator Customers!
You’ve been asking for this feature for years and it’s finally here!
Viator - also known TripAdvisor Experiences - has for a very long time had a policy of not sharing emails with tour & activity operators. No longer!
As of now, they have changed it to give you a ‘masked’ email which you can use to contact your customers with confirmations and changes to their itineraries. Great news!
To set this up, you don’t need to do anything because this will appear automatically in your account.
To learn more about our integration with Viator, click here.
Smart Cutoffs Now Even Smarter
Smart Cutoffs was one of our most popular releases in 2019.
In case you missed it, Smart Cutoffs is a feature that lets you keep online bookings for open longer, IF you have a minimum amount of bookings. (More here.)
Using this, you could close your bookings up to 1 hour before the actual activity. But a few of you came to us and said: ‘what if I want to take bookings right up until 15 minutes before the activity?’
Which is why you can now configure Smart Cutoffs for any time window you want - 15 minutes, 42 minutes, the choice is yours!
Learn how to set this up here.
That’s it for now!
Have a great start to 2020!
The Team at Peek
